How Working Groups Can Further Connect Without Adding Further Technology

Robin Good interviews Ross Mayfield about using alternative collaborative solutions like wikis and blogs for effective group collaboration inside business organizations. "Computer-mediated communication is the lifeblood of social software. When we use e-mail, instant messaging, Weblogs, and wikis, we're potentially free to interact with anyone, anywhere, anytime.....These are tools that take more explicit approaches to building relationships, where connection comes before content. They raise different privacy and transparency issues than tools that encourage people to opt-in to conversations and participation in different ways."