April 27, 2004

Informal Learning in Information Technology

We are always looking for ways to build partnerships between the University and the private sector, so when I saw the title of this article from a corporate-oriented ezine, Collaborating With Universities to Create a Continuous Learning Culture, I had to check it out. What struck me though was the section on informal learning:

     "Although formal learning — and especially learning leading to educational credentials — is a critical tool for developing your employees, you also need to acknowledge and address head-on the fact that most work-related learning occurs informally, on the job. A 1998 study by the Center for Workforce Development estimated that more than 60 percent of the most critical knowledge and skills are learned at work, not in a classroom.
     The trick for employers is to learn how to encourage informal learning and provide more opportunities for informal learning to take place. Examples of such opportunities include: cross-training; peer training; working in teams, especially cross-functional ones; problem-solving sessions; rotational assignments between departments; [and] mentoring relationships."

I found myself wondering to what extent universities ever thought about structuring informal learning within their administrations, particularly within IT departments.......

Posted by Chris Hodge at April 27, 2004 04:46 PM | Links to this post
Categories: Interaction & Collaboration
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