A research project was conducted that examined the provision of support services (e.g. interpreting, notetaking, real-time captioning, C-print, counseling, tutoring) to deaf/ hard of hearing students attending two-year postsecondary education programs in the 12-state Midwest region between 1996-2000, and where the Midwest Center for Postsecondary Outreach (MCPO) was able to positively impact quality of services to students. The information shared can be used to assist programs in designing innovative outreach, technical assistance and consultation services.